Return Policy

1. Refund requests must be made within 14 days of delivery date. After 14 days from
delivery date you must contact Lumiskin to determine the best course
of action. Defective units are covered under Lumiskin’s oneyear
limited warranty policy will be replaced at Lumiskin’s cost.

2. Unit must be in like-new condition and returned in original packaging with all original
accessories, literature and other components. Lumiskin reserves the right to reject any
refund request if the product is received damaged or if any accessories, literature or
other original components are missing.

3. Please email us  and provide the following information:
Name
Address
Phone
Reason for Refund
Date of Purchase

4. You may be responsible for shipping costs for returning the product to Lumiskin
Product should be shipped so that it can be tracked and/or
insured; Lumiskin is not responsible for products lost or
damaged during return shipment.

11. Returns may be subjected to a 10% restocking fee. Shipping charges may be nonrefundable.

12. Funds will be credited within 5 days of receipt of returned product pending
qualification and subject to above criteria.

 

0